- Experiment ID
2026-08-dont-close-chat- Experiment Type
- apex / user
- Analysis Summary
- Keeps an open voice-channel chat panel available after the user leaves the voice channel.
- Why It Matters
- People can keep reading shared links or continue the text conversation after a call without finding the channel again.
- Detailed Description
- In the default state, disconnecting from a voice channel also closes the chat state that was open for that channel.
- In the treatment, an already open voice-channel chat remains available after leaving the call.
- The current voice-channel selection handler reads this setting directly when deciding whether to remove the channel from the open-chat set.
- This changes the panel state after a call; it does not change the underlying message history.
- Focus Area
- Voice-channel chat retention
- Importance
- medium
- Default Config
{
"closeChatOnLeave": true
}- Variations
{
"1": {
"closeChatOnLeave": false
}
}